27 März 2024, Italy

Customer Service Assistant - Temporary - Based in Assago (Milano)

Sales

STELLENNUMMER: Customer Service Assistant - Temporary - Based in Assago (Milano)
Abteilung: Sales
Land: Italy
LAND - STADT: Assago Milano
ANSTELLUNGSTYP: Full-Time
INFORMATIONEN:

Fresh Del Monte is one of the world's leading vertically integrated producers, marketers and distributors of high-quality fresh and fresh-cut fruit and vegetables, as well as leading producer and distributor of prepared food across the globe.

We are looking for a Customer Service Assistant for our offices in Milano (Assago), for 6 month temporary contract.

Customer Service Assistant will support a moderate scale of customer service activities. We seek a
professional to contribute to optimizing and monitoring shipping and returns including processing
complex orders from customers and resolving order or quality or non quality issues.

Key Responsibilities:

• Answering customer enquiries with regards on order, delivery and invoicing status
• Entering sales order in the ERP, gather the weight confirmation received by the
Retailers on daily basis and finalize the order (per-invoice)
• Tracking products through the supply chain ensuring that they arrive at their destination
• Inventory monitoring of 3rd party warehouses
• Coordinating for Payments with Regional Treasury and Credit Control Office
• Support to monthly stock reconciliation
• Processing quality claim

Skills: 

• Dynamic and proactive approach
• Autonomous and flexible
• Problem solving and stress management
• Strong ability to work in a team
• Able to work with numbers
• Capacity of analysis and follow up
• Fluent in English

Qualifications / Experience:

• Economics or Business Management degree or High school in Economics
• 1 or 2 years of experience in an International Company with an experience in Foods in customer
service experience
• Sensibility in finance and fiscal matters (VAT, Inventory)
• Knowledge of Excel, Word and mail management, in accountancy software / ERP